Sterling Financial Study Essay Example | Topics and Well Written Essays - 1000 words

Sterling Financial Study - Essay Example Bill Border's managerial experience has gotten off to a rocky start. Having only three months previous work as an area manager for Sterling was not really enough experience to the thrust in a position without time for adjustment, and with his closest help, Mary Gross-district manager, being 100 kilometers away. Bill has also come into the position at a time when a depressed economy was limiting productivity. Bill is focused on employee performance than job satisfaction, but given the circumstances of the economy's effect, and not researching previous performance levels, he cannot formulate an accurate perception of the work environment. Bill's lack of networking time, communication, and misconceptions on employee performance, led to the firing of a potentially valuable employee, and has led to other, larger problems such as higher anxiety, lack of positive motivating forces, and even less communication than before. The most pressing problem in Bill's situation is the lack of communication on his part. When Bill Border arrived to the position, he held an introductory meeting and individual reviews to discuss employee goals and the firm's expectations. Although the meeting and reviews were good ideas as ways to get acquainted with the staff, Bill's method failed because it was too generalized. Bill offered the employees the opportunity to discuss concerns with him, but he never did anything to address and resolve the issues presented. Harper (2006) stated, "Managers often believe that lack of employee ability and motivation are reaons for declining performance but other factors directly within the manager's influence may, in fact, be the real reaon for the decline (pag. 68). A lack of knowledge regarding his subordinates gave Bill a false perception about the real issues, and effected his decision making skills. Aside from effective communication, it is important for managers to have an accurate perception of the issues at hand. The Merriam-Webster Dictionary (n.d.) defined perception as, "A capacity for comprehension" (perception, n. pag.). Bill lacked this because he did not consider any external forces that were affecting worker productivity, believing they were just not motivated enough. Bill did not see the bigger picture of how the economy was stunting business, or any external problems that were affecting his subordinates. This distorted perception led Bill a decision that would hinder his progress as a manager further when he dismissed Keith Taylor, a 23-year-old management trainee. Keith had been with the Sterling Financial Company for 18 months and was considered by peers to be a well-liked, intelligent employee that gave satisfactory performance. Bill was concerned with Keith's increased absenteeism, but never considered the external factors affecting Keith's attendance. Bill did not communicate these concerns directly to Keith, but made a general and vague reference to the attendance issue during a meeting. Although Keith deserved a reprimand for his act of no call/no show, termination of his employment was unnecessary. When Bill tacked on the announcement of Keith's departure to the end of an office meeting without giving explanation, job stress skyrocketed with employees. His lack of effectively communicating the reasons

Architecture history exam Essay Example | Topics and Well Written Essays - 750 words - 1

Architecture history exam - Essay Example One of the reasons for these differences was religion, in which the Athenians had pagan religions that were not prohibitive on gender relations. Therefore, architects were not held to religious standards during construction and saw exposure of men and women nude even in their private quarters as a sign of civilization, unlike Islamic cities in which architects had to adhere to strict religious requirements on gender segregation and privacy. In Islamic cities, the creation of turf for men and women was one of the most important elements during design and construction. Rather than these turfs establishing distinctive regions of physicality; however, they were meant to insulate the genders by increasing line-of-sight distance (Abu-Lughod 162). This necessitated the height of nearby buildings and window placement in such a way that protected the visual privacy of neighbors. This was meant to prevent men from seeing women in their privacy, although it did not prevent women from seeing men in their privacy. The architecture of Islamic cities in this way was different to that in Athens. For example, the Parthenon in Athens contained various open floors that contained many offices in which both genders could attend, as well as a spacious hall designed for transactions with the public without any form of overt gender segregation. While there was some segregation, this was only physical in nature and not visual. In addition, the use of columns, rather than solid walls ensured that both genders could see one another in their privacy (Tournikiotis 43). In addition, the agora that was located at the top of the hill was mainly made of terracing that allowed citizens to sit and watch presentations but did not limit the line-of-sight in any way, being visible from all part of the city. Away from public spaces, the dwelling areas in Islamic cities were also segregated into private and public space. This was meant to ensure that men could move around the residential area without interfering with women’s activities and movements. For example, most houses had wings for men on the first floor that accessed the garden and balconies on the ground floor and these wings contained the sleeping quarters for the house-head and sitting rooms (Abu-Lughod 163). However, the women were housed on the 2nd and 3rd floors for receiving guests and living quarters. In Athens, women were also confined to the interior parts of the house. However, when it came to a space like the Parthenon, the democratic spaces were created to be viewed from all parts of the city, while the agora was designed in a way that exposed voting individuals to everyone. The main difference between these spaces in Athens and Islamic cities was that men were allowed to walk naked in Athens, although, just as in Islamic cities, women were expected to be clothed with dignity (Tournikiotis 33). Walking naked for Athenian men in their houses, which were exposed, was meant to be a way of affirming thei r masculinity and showing them, as good lovers. Another obvious sign of sexual segregation in Islamic cities was the public bath sign that indicates the day ladies’ are meant to take a bath. Other signs show subtler governance of space and time. In addition, women from poor families who could not afford top duplicate space were protected from

Website analysis Essay Example for Free

Website analysis Essay Blockbuster Inc. started to embark on online rental service in the Unites States last August 2004 (Press Release). This is in counteraction of Netflix’s leading online movie rental service. The company’s website is popularly called Blockbuster Online and is somehow independent with on-ground stores. Visiting the website, observations can be formulated regarding the effectiveness and creativity of the website to online customers. The welcome page of Blockbuster Online is simple but effective. It is simple in a sense that no pop-ups can be found; there are no visual animations or advertising videos; no sounds and background music to entice the customers. Nevertheless, it is quite effective for the very reason that it uses the familial connection occurring with its customers. This can be evident through the use of a family picture in front of a television, assumed to be watching movies. It gives the customers a sense of home and belongingness. On another visit of the website, the featured picture is a woman lying down on a sofa in front of the television. These also give an idea that although movie viewing is comfortable in a family setting, it can also be done alone and still enjoy the activity. In both pictures, the people involve are holding remote controls. This very small detail gives an impression that each are about to watch a movie although if one looks at the pictures alone, the television is not visible. Furthermore, the movie guides and popcorn on the table in the pictures give a new dimension to movie home viewing. The said details represent the idea that satisfying movie viewing is not only possible in the big screens but also possible in the home. One would even be made to conclude that it would be a lot feasible and safe to watch movies in the home rather than in theatres. The color scheme of the website, with its blue, light blue, yellow and white major colors, is also very appropriate for the services it offers. The colors used give an impression of brightness and lightness of the website. It gives a serene and calming touch to anyone who visits the website. In the simplicity of the welcome page of the website, the customers may also be persuaded to think that the services it offers are practical and cheap. It makes them feel that fees are inexpensive and affordable. On the other hand, the welcome page can be seen as a very uncreative effort in designing. As one lingers longer on the page, it can be noticed that the website looks like an ordinary advertisement box in a newspaper page. This is unfavorable since it will decrease the customers’ interest in exploring more of the website. Although the welcome page is uncomplicated, it contains many promotional materials like the company’s offer for a free trial. It also presents free shipping and a step-by-step menu to help customers who are new to the website. The three easy steps to enjoy the rental service include select movies, receive by mail and return by mail or in-store exchange (Blockbuster Online). The various different links from the welcome page to the other pages of the website makes up for the simplicity of the welcome page. Complex links can be found in the different parts and corners of the welcome page. Links to a variety of web pages regarding the company are located at the bottom of the welcome page. This is very uneasy for the customers since it is in very small font sizes that it becomes unnoticeable. This part of the website includes the terms and conditions policy of the company. Nonetheless, the rent and buy movie links on the page are easy to follow. One particular detail that has caught attention is the link opening default settings of the website. In the links related to rental services and other customer-related topics such as movie categories and new movie releases, the links open on the current page. On the other hand, if the link leads to the company’s information or financial and business issues such as investing and the company profile, the link opens on a new window. This is very interesting since it implicitly draws the line between customer-related issues and internal issues of the company. Further on, the different links to the secondary websites are too many and are hard to track which may lead to the customer getting lost in the whole website. This may also be the effect of the website’s moderate organization of the links. Nevertheless, upon familiarity of the website links, customers can get used to the incomprehensible first impression organization of the website. The sign-up page of the website is simply designed too. A step-by-step process of the whole transaction of the rental service is included in a graphical and a worded method. It looks like a comic strip which accounts for its easy-to-comprehend characteristic. The big sign-up button is also interesting enough due to its large size and appealing color and font type. These properties of the page may convince the customer to sign up for a membership plan. Features of the rental service are also in the web page in brief making it a summary of the whole service that the company provides. The rent movies page is quite colorful and interesting especially for movie fanatics. It includes different categories and featured movies. In all of these categories, the movies featured all have small movie posters with the relative size of a DVD front cover. It gives a very unique influence on the customer since the customer can somehow see a glimpse of the movie. The rental page also provides a link on the procedure on how to rent via the internet. Like the rental page, the buyers’ page is also filled with the DVD front cover posters of on-sale movies. The structure also consists of different movie categories wherein the customer can choose from. However, in the buyers’ page, the movies in feature incorporate a button which adds the movie to the list of movies the customer wants to buy. Together with this element is the price of the movie. The payment terms can be done through credit card and other online wiring financial services such as PayPal. This is very secure for online clients, thus contributing with the website’s ease of operation characteristic. Another amazing element of the website is its trailers and video clips page. In this part, the customer can take a glance of the movies and also watch the trailer of the movie. It is very appropriate and efficient since most customers would first want to see clips of the movie before they rent or buy it. This amazing feature adds up to the website’s effectiveness. Some of the web pages in the site require information upload from the customers and members. Such web pages include the store locator and the contact page (Blockbuster Online). In the store locator page, the client is asked to type in the address and then a button is clicked to reveal stores near the vicinity. This is very useful for online customers who wanted to avail of in-store exchanges that the company offers. Although the feature is very simple, it has its own link page to set it apart from the rest of the website. On the contact page, the client can contact the company on certain issues such as membership and DVD issues. However, the system used is not that of a presentation method but rather an e-mail type. In this method, instead of giving the company’s contact numbers, headquarters address and email-address, the company asks the customer to input the category issue, the client’s information and contact details as well as the messages or questions concerning the company’s services. It is much like an e-mail web page where one can submit the mail directly to the company. The system that the company uses is very reliable and easy to manage for their part since they can somehow sort the mails that they receive. This method also prevents prank callers and mailers from dumping junk on the company’s telephone lines and mailbox. Nevertheless, the negative part for this process is that the customers may feel reluctant to communicate with the company since the company requires personal information from the client which can be jeopardized unintentionally.

Google Internal Environment and PESTEL Analysis

Google Internal Environment and PESTEL Analysis ABSTRACT The purpose of this project is to strategically analyze a multinational company of our choice. Our case study is Google Inc. which we will analytically break down, using various sources. We chose Google because we found really interesting due to the fact that not only it is the biggest internet search engine to date, but also a pioneer in its industry. Based on existing literature and web references, will try to analyze its internal and the external environment. INTRODUCTION Google has occupied the dominating position in its industry since the beginning due to its unique product which is a result of its unparalleled working environment. It has gone on to attain the largest share of the online search engine market as it provides its users with a product that is difficulty substituted even though there are numerous competitors. By analyzing the internal and external environment of the corporation, it is evident that Google is running a well oiled machine, paying attention to even the least significant detail in order to ensure that it provides a prompt and reliable product to its customers. History Google was founded around 1995 by Larry Page and Sergey Brin while they were still university students. The idea was based on pages PhD research project called Backrub. This involved mathematical properties of a link structure on the internet. Having indexed over 50 million web addresses, Google was formally incorporated by 1998.it has such significant influence that a company could either greatly benefit, or be seriously harmed depending on the search rankings. Besides being the top search engine, Google features other functions such as Gmail, Google Earth and Google Docs. Moreover, Googles extreme success and constant expansion and development are due to their unparalleled working environment which not only aims to keep everyone happy, but successfully does so. (Google, 2011, Keller et al, 2008) INTERNAL ENVIRONMENT Resources Capability Theory Sources The combination of sources and capabilities, defines a good strategy of a company. Google achieved to combine ideally its sources and capabilities, as we can see that its strategy, is working. Ones company resources can be separated to tangible, intangible and human. Referring to Googles tangible resources are the financial sources from advertising companies, raw materials, mechanical equipment, modern facilities, innovative design of homepages and hardware. As for the intangible resources they are, high technology, worldwide reputation with users and suppliers , strong brand name , huge data-base, patents like Google Earth and eco friendly Blackle. Another important intangible factor is the business culture of Google which does not only care about the service of users but also cares about vast working environment. Moreover as for the human resources, Google has a large amount of high-skilled and capable staff. Furthermore, another important factor of Googles success is its know ho w which cant be imitated by any other rival firm. In addition all employees are experienced in the market of information based services. Google has strong leadership combined with training which resulted in loyal staff. (Christodoulou, 2010, David 2007) Capabilities The combination of sources, tangible, intangible and human resources create the appropriate capabilities. Capabilities separated as marginal capabilities which cannot easily imitated and fundamental capabilities which can. By combining its resources, Google creates some very effective capabilities. Flexibility, quick response and speed of distributing the information are produced by the combination of huge data base with the highly advanced software. These capabilities are fundamental because they cannot be copied easily. Another fundamental capability of Google is innovative and effective human resources management. This is also a result of good leadership with highly skilled and specifically trained staff. Furthermore, the combination of human resources with the software and innovations has the result of design capability, which is imitated. The right transmission of information between leadership, employees and the culture of Google results in good communication, as a fundamental capability. The combination of the right organization in human resources with the program system creates the fundamental capability of quick responsiveness to customers. (Christodoulou, 2010, David, 2007) Competitive advantage Value Google provides a high value product which satisfies its consumer needs, whatever they may be, quickly and efficiently. A costumer can use its search engine when looking for information on literally anything as well known, or not, that would be. This is what keeps it in its market dominating position as the leading search engine as it provides such a rare product. Furthermore, Google uses a program call AdSense which is vital I order for businesses to generate income. This is due to the fact that there is more traffic, hence more exposure, which consequently leads to an increase in sales. (Morrow, 2009, Thompson and Strickland, 1998) Rarity Googles rarity can be seen even on its homepage which is unlike any of the rival companies. There is a 28 word limit policy for the homepage, meaning that it is the only one that which is completely clutter free, letting customers focuses on what they want to use the product for without any distractions. This in turn shows that Google inc. wants to provide a high quality product that meets consumer needs, rather than trying to gain profit from annoying advertisements .Furthermore, the relevancy of the results of the search engine make it evident that Google succeeds and reaches its aim to provide a product of the highest quality for each customer. Compared to its competitors, yahoo and Microsoft, it is the most efficient and accurate when providing a consumer with the result. (Morrow, 2009) Imitablility Googles unique homepage has not been imitated by its competitors due to the fact that they are more interested in what consumers need to feel relaxed using this search engine, rather than profiting from advertisements. In addition even if competitors try to imitate Googles results, they would require an enormous database, extremely fast computer memory, and servers all around the world. Furthermore, Google try traces what you search each time and in a way gets smarter in order to provide you with the most relevant results each time you search. It basically can tell what you are looking for even the word which have been used has more than one meaning. (Morrow, 2009) Substitutability The fact is that Google has substitutes, such as Yahoo, Microsoft, Ask and Bing however it continues to dominate the market as it provides the best product and therefore gaining strong customer loyalty. (Morrow, 2009) Value chain Due to the fact that Google provides information based services, which is a nonphysical product, its value chain differs from the traditional form. Their raw materials are the web users who use Google to search. The same users are then directed by text advertisements into their advertising partners websites where the sales occur, which is also the finished program. Furthermore, the search engine works in such a way that it keeps record of the users previous searches in order to provide more relevant results in future searches, which in turn means that web users are directed to websites where there is more probability that purchases will occur. In addition, due to highly skilled and qualified staff, the dependency of primary activities on human resource is quite high and so causes an increase in costs. Operations, sales, distribution and services are conducted with the aid of Googles servers and its internal software, all of which contribute to the value chain as they increase the fir ms profit. It also spreads its operations globally in order to be constantly aware of changes which in turn help Google maximize its profit. (Morrow, 2009) Mission Statement To organize the world information to make it universally accessible and useful From this statement we can see that Google Inc is not interested in profit maximization but strives to meet the needs of its customers with a high quality product. Also Google states that sharing information and giving access to it, so that every person in the world could find whatever he needs from a source of his preference. (Morrow, 2009) EXTERNAL ENVIRONMENT PESTEL Political As for the political environment, Google has few political restrictions. Firstly, one of the political problems that it faces is with the Department of Justice, due to the fact that there are plenty of inappropriate content and classified documents. Secondly, it has problems with the Chinese Government, because of censorship of searching results. Google tries not to have problems with censorship globally, because of its cooperation with the U.S Government and the protection of personal privacy. For this reason, it has created privacy terms on its homepage, where users can find information. In addition, many countries of Asia have limitations on what can be searched, but generally the majority of countries around the world do not have restrictions. (David, 2007, Morrow, 2008) Economical Nowadays, there is an economic crisis all over the world witch significantly affects global sales. Furthermore, one of the countries that have been hit the most are the United States, where Google is located. However, this crisis has not affected Google, because it does not sell direct products, but services which are funded by advertisements. Also, the free provision of Google leads to an increase in its popularity, which in turn maintains its good relations with advertising firms. Finally, its excellent knowledge of the market allows Google to be able to respond to any kind of crisis. (David, 2007, Morrow, 2008) Social Googles great advantage is that there are no social restrictions, because its services can be used by everyone despite age, religion, nationality and living conditions. Another advantage is that is not a seasonal company, for the reason that its services are always desired. Also, the development of technology and the trend of using Internet through computers and mobile phones have increased in the last years, impacting Google expansion all over the world. Google has no geographical dependence because the technology of internet is widespread worldwide. An example of geographical power is that more than 115 countries use Google, many of which are not economically developed. Googles social environment is global, meaning that is a Multilanguage society. For this reason, Googles services have been translated into numerous languages. Furthermore, it allows access to sites which may be inappropriate or appropriate. However in many countries there is a prohibition to them due to cultural and religion differences. (David, 2007, Morrow, 2008) Technological The technology is always advancing, so this phenomenon makes Google expand rapidly. For this reason, it has to be updated constantly in order for it to follow its revolution. New technology in computers systems may aid Googles services to work faster and better, so it has to prevent its opponents from taking this new technological knowledge. Another advantage of technology for Google is that the costs are decreasing, while the quality of the services that it offers is improving and the innovation are strengthened. It also improves the speed of information, the ways of communication and transportation. These reasons help Google to expand and more important to survive. (David, 2007, Morrow, 2008) Legal The legal environment is an issue that concerns everyone who uses the Internet. Copyright is an issue that exists in legal environment because of the ability that third party persons and companies can copy pictures and steal information from others. As a result, Google has created a page with copyright information about what is legal and what is not. (David, 2007, Morrow, 2008) Five Forces As always analyze of five Porter forces play very important role for the study of business elements and contributes to develop the right strategy to be able to survive and become more competitive. (David, 2007, Morrow, 2008) Entry Barriers Regarding the search engines, they have accumulated a large amount of information on customer service. Therefore, Google updates its material, in order to compete with other online search engines. For a newly introduced company it is necessary to serve and meet its customers expectations and the services should be provided at high speeds with flexibility in search. When Google was established around 1998, there were other similar companies like Yahoo, AltaVista and Excite, which had big influence in the market place but Google achieved to dominate. The web environment of search engines is more enriched, compared with the past years and its more familiar for users. As a result, the entry of new firms is not such a big threat for existing companies, especially for Google. (Morrow, 2008) Suppliers The main suppliers of Google are advertisements of companies, which expect to be popular in the world, so this factor contributes to the direct profit. Therefore, the negotiating power of suppliers is relative low, because Google is the pioneer of searching services. Over the years, technology evolves rapidly and because of it, Google achieved to install new software in mobile phones. But in this case the negotiating power is very high, because there is other companies software, like Microsoft with more experience in the market place. (Morrow, 2008) Competitors The main target of Google is to be able to face the competitiveness and become dominant company in the world of search engines. The main source of income is based on advertisements, due to reliable information that is collected daily. Since 2007, Google noted an upward evolution with annual profit rate at 110%. The main competitors of the company are Microsoft and Yahoo which have significantly lower profit. For the achievement of their profits, trademarks like MSN and Live-search played very important role. The companys high market share gives it the advantage to improve the quality of information and make the search easier. As a result, Google creates successful advertisements rapidly in comparison with its competitors. (David, 2007, Morrow, 2008) Customers Since 2007, almost entirely, the profits of Google come from advertisements. The strategy of the company is to obtain new and more advertisements, of which the profit is maximum 3%. So it accumulates the profit from many small advertisements. Many firms want to advertise themselves and users have the opportunity to find them through keywords. Then, the percent of profits increased, because it is considered as an extra service. This attracts many companies which results in Google buying power in low levels. (David, 2007, Morrow, 2008, 1999) Substitutes In recent years the world of Internet is the first option for the users, who search direct information. Due to the uniqueness and immediacy, there arent specific substitutes for data search. In order to Google to serve the users and become more competitive, with the help of some tools, classifies the data by date. The leading position of Google and the possible future entrance of competitors depend on the satisfaction of customers and shareholders. (David, 2007, Morrow, 2008, 1999) Complementary The complementary goods are directly connected with services of Google and depend on them as these are portable computers and mobile phones. Generally, it is an industry with restricted amount of complementary goods. (David, 2007, Morrow, 2008, 1999) SWOT analysis Strengths There is a wide range of functions offered such as Google docs, Google earth, Gmail, Google translator and Blackle, besides its main operation as a search engine. Good reputation and strong brand name Loyal customers Google has developed very well its know how, Googles efficient and prompt results Pay high attention to the users Unique product-service Friendly working environment Does not distract its users by flooding the homepage with advertisements Weaknesses The requested search does not always coordinate with the results You cannot always find the information that you want in the fullest extent The information is mostly in English Hackers create many dummy site with spam Whoever is interested in using Google for advertising purposes does not have a clear idea where it would be more profitable to place their advertisements as the cost or click charging is very confusing There is a lot of useless and invalid information Opportunities Google can expand by merging Using higher value context on the web Can increase the internet usage Can local vendors advertisements on every local search It can provide more hand-held devices to capture a larger share of the market It can increase the advertising spending online Threats There are a lot of competitors and rivals Censorship A lot of legal trials due to users invasion of privacy The confusing policy for advertisements may disappoint the potential clients and Google may start losing them If it decides to follow its competitor by changing it minimal user friendly interface it may lose a lot of its users Privacy issues regarding the contents ownership It can lose its brand loyalty if it merge with other large firms (David, 2007, Thomson and Strickland, 1998) FINANCIAL Google is a company that has increasingly become popular since 2004. In recent years it has achieved to increase its incomes that helped it become a profitable company. Googles revenue is 99% from advertisement, because the products that it sells are free to use. According to the financial statement, Google is better than its main competitor, Yahoo because, it has 2.4 times more of its revenue. Additionally, Google is more profitable than Yahoo as it manages its debts better. In recent years, Google has slowed down the sales growth, income growth, assets growth, the profit Margin and the return of assets as we can see in table 1. However, it is still at a good level and it does not declare to be in a downward path, because it is still first in sales. This is a result of its steady growth, as know that no company can achieve an upward course. Googles revenue is increasing annually, even if it is not at the same rate as previous years, however, it has never been less. (Morrow, 2009) CONCLUSION To sum up, throughout its progress, Google has kept its dominant position over its competitors in the information based services industry. Furthermore, it is very important to note that Google has not only been consistent when it comes to providing a product of the highest and quality, but is also constantly developing, adapting, but more significantly revolutionizing the industry. In addition, what makes Googles product so unique in comparison to its competitors is the attention that it gives to consumer needs in order to provide a reliable and difficultly substituted product rather than focusing on maximizing its profit with every given chance which may compromise the quality of its search result; its product. Having analyzed the corporations internal and external environment it is evident that Google pays attention even to the smallest detail to ensure that it will be the leading company amongst the numerous other online search engines and has been able to create loyal customers t hat are constantly increasing. SOURCES-BIBLIOGRAPHY Morrow, B. (2009)Internal Analysis of Google Inc., 22 February, 2009. Available at: http://www.benmorrow.info/research/internal-analysis-of-google-inc [Accessed: 5 January, 2011] Morrow, B. (2008) External Analysis of Google Inc., 15 October, 2008. Available at: http://www.benmorrow.info/research/external-analysis-of-google-inc [Accessed: 5 January, 2011] Google (2011) Company Overview Corporate Information. Christodoulou, I.P. (2010) Strategy Strategic Management Perspectives. [PowerPoint slides] Lecture handouts. University of Hertfordshire.22 December, 2010 Keller, K.L., (2008) Strategic Brand Management. A European Perspective. 1st edn. England: Pearson Education Limited David, F.R., (2007) Strategic Management Concepts. 11th Ed. Upper Saddle River, New Jersey: Pearson Prentice Hall Thompson, A. A. Jr and Strickland, A. J III (1998) Strategic Management Concepts and Cases. 10th Ed. USA: Irwin/McGraw Hill (International Edition)

Hidden Horrors in Shirley Jacksons The Lottery Essay -- Shirley Jacks

Hidden Horrors in Shirley Jackson's The Lottery Shirley Jackson's short story "The Lottery" presents conflict on more than one level. The most important conflict in the story is between the subject matter and the way the story is told. From the beginning Jackson takes great pains to present her short story as a folksy piece of Americana. Slowly it dawns on us, the terrible outcome of what she describes. From the first sentence of the story, The morning of June 27th was clear and sunny, with the fresh warmth of a full-summer day; the flowers were blossoming profusely and the grass was richly green. We are given the feeling of being in an idyllic, rural world. She enhances this feeling with little vignettes that are almost cliched in their banality: the little boys guarding their pile of stones in the town square; the towns-people gathering and interacting with each other as if they were at a country fair; Mrs. Hutchinson arriving late because she hadn't finished the dishes; even the good-natured complaining of Old Man Warner. All of these scenes and vignettes are used effectively to put us at our ease and to distract us from the horror that is to come. In depicting this home-spun American scene with its horrible underlying secret Shirley Jackson is commenting on the hidden horrors of our every day life. It is no coincidence that the victim of the stoning is a woman. Jackson uses this character, Tessie Hutchinson, to comment on the sacrificial role that women play in American society. We first meet Tessie Hutchinson when she arrives late for the lottery. It is significant that she has just come from washing her dishes. This is one of the most basic jobs of housework. Wiping her hands on her apron and apologizin... ...iety that Shirley Jackson belonged to, and commented on in her writing, was one that depended on women for their work. It also demanded that a woman sacrifice herself and her ambitions, if they included anything besides raising a family, to the god of domesticity. Jackson starkly portrays the sacrifice that has been a part of the lives of all women. Tessie Hutchinson screams, "It isn't fair. It isn't right," just before she is killed. This could be said, and has been said, about the lot of women in post-world war II America. In 1948, when Jackson wrote this story, Americans were listening about as much as the townspeople listened to Tessie Hutchinson before stoning her to death. Works Cited Jackson, Shirley. "The Lottery." Literature: Structure, Sound, and Sense. 5th ed. Ed. Laurence Perrine. San Diego: Harcourt, Brace, Jovanovich, Publishers 1998. 180-186

Project Management Essay -- Business and Management Studies

Project Management Project management is an essential part of the work environment and its purpose within business, academic backgrounds and research are crucial to the development of solutions and products that enable a company to be successful. The idea of project management is quite simple; a group of people are detached from the company and given a goal to focus their efforts on. The size of the group is entirely dependant on the size of the company. When looking to put together a project management team, there are two key factors that many, if not all, companies take into consideration; the skills that each individual possess in the team and whether these skills can be utilised in such a way to achieve their goal in a team environment. Each company requires different qualities that a successful applicant for Project Manager should fulfil. While trying to find a job in the summer, I came across a job posting for a Software Project Manager for a small team. Some of the required attributes that a candidate should possess are as follows: â€Å"A desire to motivate, share knowledge and provide for continuous learning†¦excellent communication skill†¦ Must be able to enthuse and engage at all levels of business†¦Develop findings and recommend solutions to customers as applicable. A good â€Å"all-rounder†.†1 Since many large companies and organisations no longer just restrict their services to their domestic customers, another key requirement for a Project Manager seems to be the ability to contribute in an international market. For example, in the current business world, there are very few companies and organisations that will limit their research only to Japan, for instance. As a result, the openings for project managers seem mainly to be located in the European countries such as France, Germany and the UK. Thus having a position in a project management firm is not only a lasting responsibility to national business and research but it is also an international commitment. Project management also varies in accordance with the size of the companies that it is carrying out its work for. In a small business, the project management team may be assigned projects of a local nature where their performance will be assessed on a small scale. For example, if the team was to make a project management plan for a small local company, the c... ... two sectors are managed separately, so in a way it can been seen as a type of project management since both sectors are detached form each and come together when a new product is being made. Within these two sectors, there are many different projects being undertaken in order to make its products better. Measuring the performance of these two sectors is done by looking at their yearly revenue and seeing how it changes, i.e. does it go up, down or fluctuates. Another way to measure the success of project management within Monsanto is to see how well the new product is received by the public by doing a type of census that will allow Monsanto to attain data that will help them to see where they have gone wrong so that they can improve their services in the future. References Websites - www.monster.co.uk - www.tenstep.com - www.pmtoday.co.uk - www.projectmanagement.com - www.financial-conferences.com - www.monsanto.com Books - Project management for Dummies – Stanley Portney - The Art of Project Management – Scott Berkun - The Practice of Project Management; A Guide to the Business-Focused Approach – Enzo Frigenti and Dennis Comninos

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Use formal language: Passive voice and participles where possible 1.Because they do not want to trouble their parents some teenagers try to solve their problems themselves. Not wanting to trouble their parents some teenagers try to solve their problems themselves. 2. ÃŽâ„¢f we live close to our parents it can mean having less privacy. Living close to our parents it can mean having less privacy. 3. If we take everything into consideration effective strategy is required to face the issue. Taking everything into consideration†¦ 4.If you work as an employee in an established company, it has several positive features. Working as an employee in an established company, has several positive features.   5.If we provide prisoners with basic training courses in the use of tools or computers it will be more likely that prisoners will find employment after their release. Passive voice: If prisoners are provided with basic training courses in the use of tools or computers it will be more likely that prisoners will find employment after their release. Participle: If provided with basic training prisoners will be more likely to find employment after their release. 6. If we equip people with computer skills, they will be able to have access to a vast amount of information. Passive voice: If people are equipped with computer skills , they will be able to have access to a vast amount of information. Pariciple: If equipped with computer skills , people will be able to have access to a vast amount of information. 7. If it is properly managed such a program is bound to bring good results. If properly managed such a program†¦.. 8. I believe that if we have one’s freedom taken away is in itself, a serious enough punishment. I believe that having one’s freedom taken away is in itself, a serious enough punishment. 9. When we read we use our imagination When reading we use our imagination 10. There are considerable differences between the old and the young when they purchase electronic equipment. There are considerable differences between the old and the young when purchasing electronic equipment. 11.While we need government support to deal with the environmental problems, public awareness is also vital. While needing government support to deal with the environmental problems, public awareness is also vital.